The challenges are many; poor asset management and reporting systems; vendors who consistently fail to meet Service Level Agreements, can't fill special needs, or produce low quality shipments. Whatever headaches hardware and asset management are causing you, Cegedim Dendrite is behind you and ready to help.

Providing ISO-9001 certified solutions and supporting all major brands of laptops and PDAs with responsiveness and attention to detail has helped earn our highly trained technicians rave reviews on the individual user surveys we send out at the completion of every service request. These professionals understand the relationship between minimizing rep down time and maximizing your productivity, so they make every effort to adhere to our automated same-day turnaround processes, which typically result in your sales or service professional receiving their laptop or PDA back the following business day.

At our Customer Centers of Excellence, we manage more than $100M of customer laptop and PDA inventory serving some 50,000+ professionals worldwide, and we have the security, auditing controls, certified processes and reporting designed to protect our customers' technology investments. Our know-how includes the successful handling of large global rollouts of new equipment, partial upgrades and migrations. We're also certified to handle manufacturer warranty repairs and parts replacements when required. If fewer headaches and more uptime sounds like a good plan, talk to us about our Hardware & Asset Management Services.